We want every Bahrain Unique order to arrive as expected. This policy explains how returns, exchanges and refunds are handled for orders delivered in Bahrain.
Last updated: 9 August 2026If an item is defective, damaged, malfunctioning, not as described, does not conform to the agreed specifications, or you received the wrong item, please request a return or exchange within 15 days from receiving the item.
Bahrain Unique will arrange or cover the reasonable return or collection cost for an accepted defective, damaged or incorrect-item return.
Non-defective items may be returned within 15 days from receiving the item, provided the product is unused, complete, and in its original packaging. Where a product is supplied sealed, the seal should remain intact where applicable.
For an accepted change-of-mind return, the customer is responsible for any return delivery or collection cost.
We accept exchanges subject to the same eligibility conditions and timeframes above. Availability of the replacement item is subject to stock at the time the return is approved.
Return method: accepted returns can be returned in store after approval. Please do not send or return an item before receiving return instructions.
Once the returned item is received and inspected, an approved refund will be processed within 7 days using the original payment method where possible, or another refund method agreed with the customer. The time for the refund to appear after processing may depend on the customer's bank or payment provider.
Restocking fee: Bahrain Unique does not charge a restocking fee for accepted returns.
A valid invoice or other proof of purchase may be required to process a return, exchange or refund. Nothing in this policy limits rights available to consumers under the applicable laws and regulations of the Kingdom of Bahrain.
